Global Alumni Stories

HAYDEN LIM

Hayden Lim’s Return to Microsoft’s Customer Success Team After a Brief Career Break

After earning her bachelor's degree in marketing from UCSI University and gaining valuable experience in the workforce, Hayden embarked on a journey to further her education. She was awarded a full scholarship to pursue an MBA at Quantic School of Business and Technology that was wholly driven by her deep passion to leverage her education and experience for the betterment of her community.
With a strong background in sales and customer success, Hayden has consistently adopted a holistic approach to every task and situation. Her professional journey has taken her through the ranks of prominent organisations such as ClassPass, Samsung Electronics, Fave, and GE, among others.
Recognising her exceptional contributions, Hayden was nominated for the Impact Award during her tenure at ClassPass, a testament to her outstanding work performance and commitment to making a difference.
“Since Hayden joined ClassPass, her work ethic, attitude towards problem-solving and high delivery of results has been undeniably impressive. Most notably in the last 12 months, Hayden covered several of our APAC countries and mentored newer members of the team, all while owning both sales and account management in a top 5 international market. Recently, Hayden was a key player on the P&L for Malaysia, one of the most successful countries for partner sales to date and has taken on responsibilities outside of her scope to improve the partnerships/product communication. Well done, Hayden!” - Excerpt from the nomination

Badie Baddoura, currently serving as the Business Consulting Manager at Ernst and Young Business Consulting in the UAE, holds the distinguished credential of being a Certified Internal Auditor (CIA).

Badie Baddoura, popularly known as Badie, is a highly motivated individual who has demonstrated an unwavering commitment to achieving his career aspirations
During a recent UCSI International Alumni Engagement session conducted online, Badie shared insights into his career journey, highlighting significant experiences and growth achieved through his tenure at renowned multinational corporations such as Ernst and Young Business Consulting (EY), Samsung Electronics, Del Monte Fresh Produce N.A., and Aramex.
Following the completion of his MBA program at UCSI University, Badie ventured into the fields of internal audit and risk management, driven by a strong personal interest. His role as a senior internal auditor at Aramex, one of the largest logistics companies in the Middle East, marked a transformative period in his career. Over the past five years, he had the privilege of travelling to more than 35 countries, an experience that broadened his horizons.
BADIE BADDOURA
Badie is characterised by his passion for tackling challenges, an attribute that propels him toward his career goals. His long-standing ambition has been to work for one of the prominent "big four" audit and consulting firms, with a particular focus on Ernst and Young Business Consulting (EY). Notably, he employed the power of visualisation as a tool for motivation, crafting a mock EY business name card that he placed on his notice board to serve as a daily source of inspiration. As the saying goes, "where there is a will, there is a way." True to this adage, Badie's relentless dedication paid off, culminating in his successful completion of three rigorous interviews and securing a position at EY. Currently, he oversees audit operations in the Middle East and North Africa (MENA) region, with his base located in Riyadh, Saudi Arabia.
“Dare to dream and be prepared for the journey as the road to success isn’t a linear one. It’s a winding road filled with twists, turns and unexpected detours. At times, you may find yourself in hard and challenging situations that forces you to make tough decisions. Nevertheless, keep in mind that each challenge you confront is a valuable lesson, and patience is the key that unlocks many remarkable opportunities. No dreams are too ambitious to pursue, as you have the potential to change your dreams and goals into reality. The clarity of your dreams directly correlates with your likelihood of achieving them.” – message from Badie Baddoura
Badie remains deeply appreciative of the job opportunity and the transformative education he received from his alma mater, which played a pivotal role in shaping his life. UCSI University not only ignited his passion and improved his soft skills but also provided a nurturing environment that felt to him like a home away from home. He expresses eternal gratitude and thankfulness to the exceptional professors and faculty members who mentored him and played a crucial role in shaping the person he has become today.